{"id":147944,"date":"2026-01-26T04:52:00","date_gmt":"2026-01-26T09:52:00","guid":{"rendered":"https:\/\/athletechnews.com\/?p=147944"},"modified":"2026-01-22T14:02:49","modified_gmt":"2026-01-22T19:02:49","slug":"precors-product-lifecycle-is-a-strategic-advantage-for-gym-operators","status":"publish","type":"post","link":"https:\/\/athletechnews.com\/precors-product-lifecycle-is-a-strategic-advantage-for-gym-operators\/","title":{"rendered":"Precor\u2019s Product Lifecycle Is a Strategic Advantage for Gym Operators"},"content":{"rendered":"<h5 class=\"wp-block-heading\" id=\"h-with-a-focus-on-total-cost-of-ownership-service-readiness-and-long-term-durability-precor-turns-the-equipment-lifecycle-from-an-operational-burden-into-a-business-asset\"><strong>With a focus on total cost of ownership, service readiness, and long-term durability, Precor turns the equipment lifecycle from an operational burden into a business asset<\/strong><\/h5>\n\n\n\n<p>Longevity represents a common goal among today\u2019s fitness consumers, and while Precor gives them the tools to help achieve it, the brand also prioritizes making equipment that keeps pace.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Extending product lifespan has long been a core priority for the fitness and wellness equipment supplier, and in recent years, the company has only intensified that focus. With a strategic innovation process and flexible, attentive services that reinforce products in the field, <a href=\"https:\/\/precorathome.com\/\">Precor<\/a> is making machines that last, serve operators and exercisers well and integrate without friction.<\/p>\n\n\n\n<p>\u201cWe put a lot of focus here at Precor on the full lifecycle,\u201d said Daniel Murray, VP of Global Customer Experience at Precor. \u201cWe&#8217;re looking for longevity, serviceability and predictable ownership. Those are the three main things.\u201d&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"334\" height=\"400\" src=\"https:\/\/athletechnews.com\/wp-content\/uploads\/2026\/01\/unnamed-4.webp\" alt=\"Daniel Murray of Precor\" class=\"wp-image-147949\" style=\"width:195px;height:auto\"\/><figcaption class=\"wp-element-caption\">Daniel Murray (credit: Precor)<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-customers-know-what-s-at-stake\"><strong>Customers Know What\u2019s at Stake<\/strong><\/h2>\n\n\n\n<p>Thanks to modern management tools, it&#8217;s now easy to discover previously overlooked lifecycle costs, such as repairs, subscriptions and power consumption. Couple that with mounting economic pressures, and operator mindsets are shifting. Gym and studio owners now approach potential purchases with more discipline, analyzing the true investment behind fitness and wellness equipment.<\/p>\n\n\n\n<p>\u201cPeople once thought of this as a one-time transaction, but now think of it like they\u2019re managing a portfolio over a five to 10 year period,\u201d said Murray. \u201cThey need to understand the overall cost, so we&#8217;re seeing a big shift from partners moving to a model where they&#8217;re not just tracking the upfront cost, but the cost over the entire project.\u201d<\/p>\n\n\n\n<p>Those costs stack over time and have a trickle-down effect as well, making them even more vital to monitor.&nbsp;<br>\u201cIf you&#8217;re experiencing a product that has an issue, even once a year over that five to 10 year period, that is adding hundreds, if not thousands, of dollars to the cost of your total ownership of a product,\u201d Murray said. \u201cThe products that require more service also remove staff from sales opportunities and hinder them from boosting the customer experience. Everything in that space removes them from opportunities to grow their business.\u201d&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-medium_large\"><img decoding=\"async\" src=\"https:\/\/athletechnews.com\/wp-content\/uploads\/2026\/01\/Precor-Facility_Strength_Servicer-Close-Up-with-DPL-Strength-1200x800-9b9f185-1120x747.webp\" alt=\"Precor repair\" class=\"wp-image-147946\"\/><figcaption class=\"wp-element-caption\">credit: Precor<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-designed-for-longevity-and-built-for-service\"><strong>Designed for Longevity and Built for Service<\/strong><\/h2>\n\n\n\n<p>While acknowledging this newer, more deliberate approach to equipment purchasing, Precor continues to refine its processes to consistently exceed expectations.<\/p>\n\n\n\n<p>\u201cOur product development process focuses on designing equipment that\u2019s easy to service and built for longevity,\u201d Murray said. \u201cIf you get these two things together, that greatly improves the experience for the customer.\u201d<\/p>\n\n\n\n<p>Precor tracks and logs every issue any product has ever had in the field. The brand then conducts several testing rounds to iron them out. Precor also continually tests ways to reduce energy consumption and product pieces that undergo the most wear and tear, such as wheels or running belts.&nbsp;<\/p>\n\n\n\n<p>\u201cOver the years, that&#8217;s really empowered us to drive down the failure rates on our treadmills,\u201d Murray said. \u201cNow, it\u2019s very common that you&#8217;ll see Precor cardio machines in the field for seven or more years, when the buying cycles for these products used to be much shorter than that.&#8221; <\/p>\n\n\n\n<p>That durability is also reflected in product design details, such as the 10-year warranty on the slats of Precor\u2019s new Breakaway Treadmill.<\/p>\n\n\n\n<p>However, durability out of the gates is only part of the equation. Service readiness plays an equally critical role in extending product lifespan. Precor prides itself on being as prepared as anyone to deliver that.<\/p>\n\n\n\n<p>\u201cWe always make sure we have parts on the shelf,\u201d Murray said. \u201cWe make sure that we have vans in the field with those appropriate parts&#8230;That certainly has empowered us to offer that fast service work when needed.\u201d&nbsp;<\/p>\n\n\n\n<p>At Precor&#8217;s main distribution center, they keep approximately $6 million in parts inventory. Across their nationwide service network, each van holds $12,000\u2013$15,000 of parts.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1040\" height=\"535\" src=\"https:\/\/athletechnews.com\/wp-content\/uploads\/2026\/01\/Service-3.webp\" alt=\"Precor repair machine\" class=\"wp-image-147948\" srcset=\"https:\/\/athletechnews.com\/wp-content\/uploads\/2026\/01\/Service-3.webp 1040w, https:\/\/athletechnews.com\/wp-content\/uploads\/2026\/01\/Service-3-428x220.webp 428w, https:\/\/athletechnews.com\/wp-content\/uploads\/2026\/01\/Service-3-788x405.webp 788w\" sizes=\"(max-width: 1040px) 100vw, 1040px\" \/><figcaption class=\"wp-element-caption\">credit: Precor<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-lifetime-partnerships\"><strong>Lifetime Partnerships<\/strong><\/h2>\n\n\n\n<p>Precor also makes sure operators understand overall costs with systems in place that allow them to track their investment in a product over time.&nbsp;<\/p>\n\n\n\n<p>\u201cWe spend a lot of time making sure that we can see the cost of ownership for our products, and we can help our customers make better decisions on their buying cycles,\u201d Murray added.&nbsp;<\/p>\n\n\n\n<p>Precor\u2019s transparency, paired with its manufacturing and repair efforts, has positioned the brand as a trustworthy partner for many.&nbsp;<\/p>\n\n\n\n<p>\u201cI think the biggest thing that we can take away is our repeat customers,\u201d Murray said. \u201cWe have operators who are now on their fourth generation of Precor equipment over a 30-year period.\u201d<\/p>\n\n\n\n<p>The brand supports a wide range of markets globally, including premium fitness operators, community-based nonprofit organizations, hospitality brands and commercial health clubs, many of whom have partnered with Precor for decades.<\/p>\n\n\n\n<p>\u201cAcross these segments, operators have been able to move away from maintaining large in-house service teams,\u201d Murray said. \u201cInstead, they\u2019ve built predictable, profitable replacement cycles and are planning years ahead with confidence \u2014 because they trust the durability, serviceability and long-term quality of Precor products.\u201d<\/p>","protected":false},"excerpt":{"rendered":"With a focus on total cost of ownership and durability, Precor turns the equipment lifecycle from an operational burden into a business 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